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Terms and Conditions

The following Terms and Conditions sets forth the full, written intention of both parties and supersedes all other written and/or oral agreements between the parties.


 Occasionally operations may need to be interrupted for normal maintenance of the photo booth i.e., changing of ink cartridges, media paper, adjustment of camera settings due to change in lighting, etc. If for some reason there is an issue with our photo booth & cannot function properly for your event we will refund you for the amount of time the photo booth was not in use if exceeds more than 10% of the reserved time slot.


Customer's must pay a 50% deposit for their event in order to reserve their event date. The other 50% will be due the day before the event (by midnight) unless otherwise stated. Smilebox Photo Booth will send a reminder email the day before your event regarding payment of the remaining balance. If the client fails to make the remaining payment 1 day  before the event date, the event will be canceled and the client will forfeit their deposit. If the client uses the equipment for a period of time, or wants to extend the usage of the photo booth in excess of the service period agreed in the above paragraph the overage in rental time will be billed to the client at the hourly rate of: $150.00 per hour.


Client will arrange for an appropriate space for the photo booth at the designated venue (8’ deep x 8’ wide x 8’ high). Client is responsible for providing a power source for the photo booth as well as working wifi log in information (110V, 10 amps, 3 prong outlet).  All photo booths need a level surface to operate on. Natural lighting in full shade is best for image quality without being in the direct sunlight (this causes unwanted shadows & sometimes over exposure of photos).  We cannot guarantee photo quality of the Digital Booth as it is an iPad camera and the camera heavily depends on the lighting. The best lighting for the Digital Booth is outdoors in full shade out of direct sunlight or indoors with natural light without direct sunlight.  We typically arrive to set up 45min-1hr before the photo booth start time.  


If the venue is to be held outdoors, the client understands the photo booth can be shut down during the event due to inclement weather (wind, rain, snow, hail or sleet). If there is inclement weather and the photo booth has to be shut down, the event will be canceled and you will be refunded for the amount of time the photo booth was not able to run (+ a processing fee). We suggest that the client has a contingency plan in place for outdoor events to prevent a possible shut down due to inclement weather. A contingency plan can be to have indoor space available (8'x8'x8') at time of the event so the event can be moved indoors prior to setting up just in case whether permits. Or, the client can have a protective tent covering at the event (like an easy-up tent). If outdoors, we highly recommend full shade for the photo booth area (8’x8’x8’). Smilebox Photo Booth is not responsible for the photo quality if the booth is not in full shade during daytime.


Any request for a date change must be made in writing at least 7 days in advance of the original event date. Change is subject to photo booth availability. If there is no availability for the alternative date, any deposit received from the client will be refunded. Any event cancellations by the client must be received 7 days or more prior to the event date. If the request is received within 7 days then the client will be refunded in full (minus a processing fee). If a client cancels an event sooner than 7 days before the event date any money received from the client shall be forfeited by the client. Or the client may choose to use the deposit towards a future booking. We can switch the time frame around or switch out a backdrop if we are given enough notice and/or we do not have any events that will overlap with your new requested timeline or backdrop selection.

*Please note any refunds that a client is entitled to, will be processed within ten business days after the refund request is received.


The client acknowledges that they shall be responsible for any damage or loss to the vendor’s equipment caused by: a) Any misuse of the vendor’s equipment by client or its guests, or b) Any theft by a client's guest or the client themselves. Smilebox Photo Booth at our sole discretion, can cancel an event due to the client and/or guests misusing and damaging the vendors equipment. If the event is canceled for this reason any money paid for the event is non-refundable. 


If at any time a Smilebox Photo Booth attendant is verbally/physically harassed by any guests/persons at an event the attendant will pack up and leave the premise immediately. This includes but is not limited to any slurs, cussing, catcalling, inappropriate language, or any inappropriate touching or hitting. Absolutely no refunds will be given.


Client agrees to, and understands the following:

a) Client will indemnify the vendor against any and all liability related to client’s event.

b) Client will indemnify the vendor from the time of service and on into the future, against any liability associated with the client.

c) Client will indemnify the vendor against any and all liability associated with the use of pictures taken by Smilebox Photo Booth, the representatives, employees or affiliates at client’s event.


Smilebox Photo Booth will have their own general liability insurance policy in place at the event unless the venue has insurance whereby the venue’s general liability insurance policy will govern.


Any photos taken at any client events can be used for Smilebox Photo Booth's marketing purposes.  This could be photos of the venue taken on the attendant's phone or any photos captured with the photo booth. Photos can be used for marketing purposes on but are not limited to: Google digital ads, social media posts, etc. Once an event is paid for in full, the client agrees to let Smilebox Photo Booth use any photos taken for their marketing promotions and/or social media posts unless otherwise agreed to by the client and Smilebox Photo Booth before the event date.


If any provision of these terms shall be unlawful, void, or for any reason unenforceable under contract law, then that provision, or portion thereof, shall be deemed separate from the rest of this contract and shall not affect the validity and enforceability of any remaining provisions, or portions thereof. This is the entire agreement between vendor and client relating to the subject matter herein and shall not be modified except in writing, signed by both parties. In the event of a conflict between parties, the client agrees to solve any arguments via arbitration. If the printer fails to print out photos on site the vendor will be allowed to give a web site to the client where their guests can log onto and print pictures free of charge with the ability to download the digital files for their own use. Smilebox Photo Booth is not responsible for any consequential damages or lost opportunities upon breach of this agreement.

See our privacy policy here

*We delete events from our database 30 days after an event. PLEASE SAVE YOUR PHOTOS FROM YOUR GALLERY. Smilebox Photo Booth is not responsible for your photos after 30 days from your event.

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